Last Updated: July 2023
This website is not directed to visitors from outside of the United States. If you reside outside of the United States, please refrain from accessing or using our website.
Collection of Your Personal Information
In order to better provide you with services offered, CLG may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
- Social security number, credit card or other debt
- Account balances and transaction history
- Income and employment information
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain services, including engaging our firm. To wit, we will use your information for, but not limited to, communicating with you in relation to services you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of Your Personal Information
CLG collects and uses your personal information to operate and deliver the services you have requested. CLG may also use your personally identifiable information to inform you of other products or services available from CLG and its affiliates.
Sharing Information with Third Parties
CLG does not sell, rent or lease its customer/client lists to third parties.
CLG may share data with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer/client support. All such third parties are prohibited from using your personal information except to provide these services to CLG, and they are required to maintain the confidentiality of your information.
CLG may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CLG or the Website; (b) protect and defend the rights or property of CLG; and/or (c) act under exigent circumstances to protect the personal safety of users of CLG, or the public.
Note: Additional disclosures should also indicate that your information may be shared to affiliates for marketing and everyday business purposes.
Passive Information Collection/Cookies
As you navigate through a website, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection.
This Website may use Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our Website, and administer and improve services to our consumers.
A “cookie” is a bit of information that a website sends to your web browser that helps the site remember information about you and your preferences.
“Session cookies” are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information. This Website uses session cookies.
“Persistent cookies” are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., username), helping to determine what areas of the website visitors find most valuable, and customizing the website based on your preferences. This Website uses persistent cookies.
“Internet tags” (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the website server information such as the IP address and browser type related to the visitor’s computer. This Website uses Internet tags. “Navigational data” (“log files,” “server logs,” and “clickstream” data) and “Internet Tags” are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors. This Website uses navigational data.
Embedded Content from Other Websites
We care about protecting the security of your personal information, and we have implemented security procedures to protect the personal information that you provide to us. However, no method of transmitting or storing electronic data is ever completely secure, and we cannot guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this policy. Some of the measures we take are:
- Limiting access to personal information to those employees who are critical to communicating with you.
- Implementing appropriate physical, electronic and procedural safeguards to guard against unauthorized access or use.
- Requiring appropriate consents and protections from our business partners before we share any personally identifiable information.
While we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. Moreover, where you may be required to use passwords, or other special access features on this Website, it is your responsibility to safeguard them.
Your Choices Regarding Your Personal Information / Opting-Out
- Unsubscribing to Marketing Communications. If you no longer wish to receive bulletins, updates, or other marketing-related materials from us, you can opt out of this Service by either (i) following the “unsubscribe” instructions located near the bottom of each email message, or (ii) contacting us as provided in Contact Information below.
- Discretionary Account Information. To allow appropriate control over Personal Information, you can view, change, or update discretionary information that you have previously submitted either by contacting us as provided in Contact Information below.
- Access, Deletion, and Do-Not-Sell Requests. DEPENDING ON YOUR STATE OF RESIDENCE AND WHETHER AN EXEMPTION APPLIES, YOU MAY REQUEST ACCESS TO YOUR PERSONAL INFORMATION, DELETION OF SAME AND THAT WE NOT SELL OR SHARE YOUR PERSONAL INFORMATION.
Specifically, we provide the following rights with respect to your Personal Information:
A. Copy of Personal Information. You may request a copy of the following: (i) the categories of Personal Information we collected about you; (ii) the categories of sources from which the Personal Information is collected; (iii) the business or commercial purpose for collecting or selling (if applicable) the Personal Information; (iv) the categories of third parties with whom we share Personal Information; and (v) the specific pieces of Personal Information we have collected about you.
B. Deletion of Personal Information. You may request that we delete your Personal Information. Note that deletion requests are subject to a number of limitations, for example, we may keep Personal Information as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, to process transactions and facilitate customer requests, and for other internal business purposes consistent with the terms under which it was collected.
D. Submission of Requests. You can submit any of these requests by contacting us at 1-877-754-2097 or e-mailing us at Clients@councillaw.group. You may authorize another person (your “Agent“) to submit a request on your behalf the same way. Shortly after you (or your Agent) submit a request, we will contact you (usually via email) with instructions on how to verify the submitted request before we fulfill it or advise you of an exemption. Please be advised that these requests are unrelated to your ability to opt-out of marketing communications, which can be done as provided above.
E. Response to Requests. Please be advised that CLG will fulfill these requests in its reasonable discretion and in a manner consistent with any applicable law. Likewise, we will aim to complete such requests as soon as reasonably practicable and in a manner consistent with any applicable law. If you otherwise have concerns or objections with our processing of your Personal Information, please contact us as provided in Contact Information below.
Your Choices Regarding Your Personal Information / Opting-Out
- How do we respond to Web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services?
We currently do not respond to DNT signals in browsers.
- May other parties collect personally identifiable information about an individual consumer’s online activities over time and across different websites when they visit www.councillaw.group?
Right to Non-Discrimination
Exercising any right pursuant to the CCPA solely shall not result in a denial of goods or services, or result in disparate delivery of service or pricing.
Children Under Thirteen
CLG does not knowingly collect personally identifiable information from children under the age of thirteen and this Website is not directed to children. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this Website.
From time to time, CLG may contact you via email for the purpose of providing announcements, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from CLG or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from CLG, you may opt out of such communications by calling 877-754-2097.
CLG welcomes your questions or comments regarding this Statement of Privacy. If you believe that CLG has not adhered to this Statement, please contact CLG at:
Council Law Group, PLLC
3900 Airport Parkway Box 2665
Addison, Texas 75001
Email Address: firstname.lastname@example.org
Telephone Number: 877-754-2097